Privacy Policy
Last Updated: June 1, 2023
At AI Web Design Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Data
When you visit our website, subscribe to our newsletter, fill out a contact form, or engage with our services, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and account preferences
- Payment Information: Credit card details, billing address, and other payment details (processed through secure third-party payment processors)
- Business Information: Company name, job title, and business contact details
- Communication Data: Copies of emails, inquiries, or other messages you send to us
Automatically Collected Data
When you access our website, we automatically collect certain information about your device and browsing actions, including:
- Technical Data: IP address, browser type and version, operating system, device information, and other technology identifiers
- Usage Data: Pages visited, time spent on pages, navigation paths, and interaction with site elements
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section for more details)
2. How We Use Your Information
We use the information we collect for various purposes, including:
Business Operations
- Providing, maintaining, and improving our website and services
- Processing transactions and fulfilling orders or service requests
- Responding to inquiries, comments, or feedback
- Managing user accounts and providing customer support
Communications
- Sending administrative emails, such as account confirmations or service updates
- Delivering newsletters, marketing materials, or promotional content (with your consent)
- Contacting you in response to inquiries or service requests
- Conducting surveys or collecting feedback
Analytics and Improvement
- Analyzing website traffic and user behavior to improve user experience
- Monitoring and analyzing usage patterns and trends
- Testing new features and functionality
- Preventing fraud, debugging issues, and ensuring site security
Legal Compliance
- Complying with legal obligations and responding to legal requests
- Enforcing our terms, conditions, and policies
- Protecting our rights, privacy, safety, or property
3. Sharing Your Information
We may share your information with the following parties:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:
- Payment processors to handle transactions
- Email service providers to send communications
- Analytics providers to help us understand website usage
- Cloud service providers for data storage
- Customer service providers to support user inquiries
These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred or sold as part of that transaction.
Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Access and Information
You have the right to request information about the personal data we hold about you and to receive a copy of that data.
Correction
You have the right to request that we correct inaccurate or incomplete personal data we hold about you.
Deletion
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Restriction
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Objection
You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.
Withdrawal of Consent
If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.
5. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can also use your browser settings to delete existing cookies.
Please note that disabling certain cookies may affect the functionality of our website and your user experience.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Using SSL encryption for data transmission
- Implementing access controls and authentication procedures
- Regularly reviewing and updating our security practices
- Training our staff on data protection and security
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.
8. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.
9. International Data Transfers
We may transfer your personal data to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we transfer personal data internationally, we take measures to ensure that adequate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@aiwebdesignsolutions.com
Postal Address: Flat 07 Megan Mountains, Shannonbury HD9 7ED, United Kingdom
Phone: +44 357 764 1453
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.